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Assistant Property Manager

Department: Property Management

Location: Dallas, TX

The Assistant Property Manager is responsible for assisting the property manager in maintaining the day-to-day operations of a portfolio of commercial properties. This individual will possess some experience in “hands on” real estate Property Management with retail experience, and will have exceptional analytical and communication skills, must be a self-starter.

Key Responsibilities

  • Maintain day-to-day relationships with tenants, including any tenant issues regarding rental and NNN payments and troubleshooting same.
  • Responsible for receiving maintenance requests and inquiries from Tenants, troubleshooting solutions through resolution with minimal oversight.
  • Prepare notices to Tenants regarding construction, delinquencies, acquisitions, and dispositions.
  • Prepare and route vendor contracts as directed by the Property Manager.
  • Setup and maintain tenant, vendor, and building files. Also, set up and maintain tenant and vendor contact lists.
  • Collect, track, and review tenant and vendor insurance certificates, including the review for proper coverages/additional insureds, etc.
  • Assist Property Manager in an administrative function to complete team projects in a timely manner.
  • Collect, track, and input tenant gross sales into MRI.
  • Responsible for disconnecting utilities for vacant spaces when leased, and connecting utilities when tenants vacate, and a space becomes vacant.
  • Ensure all move-in/move-out paperwork is completed correctly and timely, has been approved by PM, and facilitated.
  • Send welcome packet, along with construction rules and regulations, and setup tenant file timely for each new tenant.
  • Work with the property manager to minimize expenditures, maximize revenues and adhere to budgeted cost parameters.
  • Reviewing, approving, and coding of vendor invoices, including vendor setup in Avid.
  • Coordinate document preparation and inter-office correspondence with the corporate office.
  • Responsible for connecting utilities for newly acquired properties and disconnecting utilities for sold properties.
  • Clear and thoughtful communication with Tenants and Vendors. Follow standard timelines listed in the policy and procedures manual for returning phone calls and emails.
  • Report to PM for additional instruction.

Qualifications (Knowledge/Skills/Abilities/Experience)

  • 2-3 years of experience in Commercial Real Estate with an emphasis on retail properties
  • Experience with MRI is a plus
  • Intermediate to advance skills in Microsoft Word, Excel, and Outlook
  • Attention to detail and accuracy
  • Strong communication, organization, and problem-solving skills
  • Ability to provide efficient, timely, reliable and courteous service to customers
  • Ability to effectively present accurate and real-time information
  • A general understanding of accounting and real estate principles is a plus
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