The Assistant Property Manager is responsible for assisting the property manager in maintaining the day-to-day operations of a portfolio of commercial properties. This individual will possess some experience in “hands on” real estate Property Management with retail experience, and will have exceptional analytical and communication skills, must be a self-starter.

Key Responsibilities

• Maintain day-to-day relationships with tenants, including any tenant issues regarding rental and NNN payments and troubleshooting same.
• Responsible for receiving maintenance requests and inquiries from Tenants, troubleshooting solutions through resolution with minimal oversight.
• Prepare notices to Tenants regarding construction, delinquencies, acquisitions and dispositions.
• Prepare and route vendor contracts as directed by the Property Manager.
• Setup and maintain tenant, vendor, and building files. Also setup and maintain tenant and vendor contact lists.
• Collect, track, and review tenant and vendor insurance certificates, including the review for proper coverages/additional insureds, etc.
• Assist Property Manager in an administrative function to complete team projects in a timely manner.
• Collect, track, and input tenant gross sales into MRI.
• Responsible for disconnecting utilities for vacant spaces when leased, and connecting utilities when tenants vacate and a space becomes vacant.
• Ensure all move-in/move-out paperwork is completed correctly and timely, has been approved by PM, and facilitated.
• Send welcome packet, along with construction rules and regulations, and setup tenant file timely for each new tenant.
• Work with property manager to minimize expenditures, maximize revenues and adhere to budgeted cost parameters.
• Reviewing, approving, and coding of vendor invoices, including vendor setup in Avid.
• Coordinate document preparation and inter-office correspondence with Corporate office.
• Responsible for connecting utilities for newly acquired properties and disconnecting utilities for sold properties.
• Clear and thoughtful communication with Tenants and Vendors. Follow standard timelines listed in the policy and procedures manual for returning phone calls and emails.
• Report to PM for additional instruction.

Qualifications (Knowledge/Skills/Abilities/Experience)

• 2-3 years of experience in Commercial Real Estate with an emphasis on retail properties
• Experience with MRI is a plus
• Intermediate to advance skills in Microsoft Word, Excel, and Outlook
• Attention to detail and accuracy
• Strong communication, organization and problem-solving skills
• Ability to provide efficient, timely, reliable and courteous service to customers
• Ability to effectively present accurate and real time information
• General understanding of accounting and real estate principals is a plus